How can we help?
Welcome to the Captivated Help Center. Find setup guides, feature walkthroughs, admin tips, and answers to common questions — all in one place.Getting Started
Set up your account for success, log in, download the mobile app, and learn texting best practices.
Features
Send messages, manage conversations and contacts, schedule texts, take payments, and more.
Premium Features
Automations, Google reviews, team chat, secure chat & video, forms, and HubSpot.
Administration
Manage users, teams, queues, channels, keyword actions, and account usage.
Integrations & Guides
Chrome extension, HubSpot, JotForm, SA5, ADF leads, website widget, and scheduling.
FAQ
Quick answers to the questions we hear most from Captivated users.
Popular articles
Sending a text message
Importing contacts
Downloading the mobile app
Setting up your profile
Something you’d like to see in Captivated? Schedule a demo
or reach out to our support team from the Support option in the left-hand menu of the app.