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Getting Started
Texting Best Practices for your Dealership
Learn how to use business texting throughout your dealership to improve communication, streamline operations, and deliver an exceptional customer experience.
Whether you’re in Sales, Service, Parts, BDC, Finance, or Management, Captivated provides tools to help your team communicate faster and more effectively.
Once you’re comfortable with the basics, explore the department-specific guides below to discover practical ways each team can use texting to save time, improve customer satisfaction, and increase revenue.