SALES
BDC
SERVICE
PARTS
BODY SHOP
Getting Started
Texting Best Practices for your Dealership
General and department-specific texting best practices for dealerships using Captivated.
Getting started with texting at your dealership and don’t know where to get started? We’ve detailed out some general best practices for business texting as well as specifically for the departments in your dealership.
Captivated has the capability to help each of your departments utilize texting for more efficient processes and an incredible customer experience. Reach out to your dedicated account manager or Captivated Support to learn more how you can utilize Captivated’s powerful templates, workflows, automations and scheduling to accomplish your goals.
For general texting best practices, check out this article, Texting Best Practices. For more specific ideas on how you can utilize texting in each department of your dealership, check out the below.