Skip to main content
Here are a few easy, yet effective ways to market your texting line. If you want your business to experience the full benefits of texting, it’s really key that you let your customers know they can text you in one way or another.
  1. Ask your customers if you can send them your contact card. This way, a customer can easily save all of your dealership’s info on his mobile phone. You can adjust this message each time you send it as needed. The message will say something like, “Here is our contact information to save in your phone. You can text us at any time, and we will respond during business hours.”
  2. Make sure your tell people on your website to call or TEXT your main number. This is vital. Customers won’t know they can text your dealership unless you tell them. Here’s a sample landing page. You can something like this on your website to let customer know they can text your dealership and teach them more about the channel.
  3. Remind anyone who calls any of your departments that they can now text your main number for assistance. “By the way, you can now call or text us at 317-855-3456. When you do, the department you’re trying to reach will respond with the information you need.”
  4. Put clear signage in the your store letting customers know that they can now text your main number. Something as easy as paper tents can do the trick. Paper tent signage example
  5. Whenever an employee needs to get back with someone, they can use the phrase, “Would you prefer a call or a text back?” By doing so, they let the customer know that he can now call OR text your main number.
  6. Change your email signatures with company number to say “Call or Text”.
  7. Give your text number to any regular vendors or dealer trade contacts to let them reach you through a more convenient company text line.
  8. Modify business cards to say “Call or Text”.
  9. Change your after-hours voicemail to say, “Thank you for calling ABC Company, you have reached us during non-business hours. You can leave a message after the tone or you can now text us at 555-555-5555 and we will get back to you during business hours.”